What is device update?

A device update is a software package that is used to update the firmware in your Pawfit tracker. It is different from an App update which is used to update the Pawfit App on your mobile phone.

Once you choose to update your device, an update package will be downloaded to your Pawfit tracker. Depending on the size of the package and network status, this download process can take up to 40 minutes to complete. Once the update package is downloaded, the device will then install this update. After the update is installed the device will restart automatically. If you hear the welcome sound it indicates the update was successful.